Who we are
ClientMap (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of visitors to our website www.theclientmap.com (the “Site”).
This Privacy Policy explains how we collect, use, and protect your information, and outlines your rights under applicable privacy laws, including the EU General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and the California Consumer Privacy Act (CCPA) as amended by the CPRA.
By using our Site, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Site.
1. Information We Collect
We collect the following types of information:
A. Personal Information You Provide
You may provide personal data directly when you:
- Subscribe to our newsletter or marketing emails
- Complete a contact or lead form
- Download resources (e.g., eBooks, whitepapers)
- Participate in surveys, promotions, or webinars
This may include:
- Name, email address, phone number, company name, and job title
- Communication preferences and messages you send us
B. Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address, browser type, and device information
- Pages visited, duration of visits, and referral sources
- Cookies, tracking pixels, and analytics data (see Section 6 below)
C. Information from Third Parties
We may receive information from:
- Advertising partners (e.g., Google Ads, Meta Ads)
- Analytics providers (e.g., Google Analytics)
- CRM or email platforms (e.g., HubSpot, Mailchimp)
2. How We Use Your Information
We use your information to:
- Operate and improve our Site and services
- Respond to inquiries and provide requested information
- Send newsletters, updates, and promotional communications
- Personalize your experience and tailor content
- Analyze performance and measure marketing effectiveness
- Comply with legal obligations or resolve disputes
Legal Bases for Processing (GDPR):
We process your personal data under one or more of the following bases:
- Your consent (e.g., subscribing to a newsletter)
- Performance of a contract (e.g., providing requested information)
- Legitimate interests (e.g., website analytics, marketing optimization)
- Legal compliance
3. Sharing and Disclosure of Information
We do not sell your personal data. We may share information with:
- Service providers (e.g., web hosting, email, analytics, CRM)
- Marketing partners who assist in ad targeting or campaign performance
- Legal or regulatory authorities when required by law
- Business transferees in the event of a merger, acquisition, or reorganization All third-party providers are required to process your data securely and only for the purposes we specify.
4. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
You can request deletion of your personal data at any time (see Section 8).
5. International Data Transfers
If you are located outside the UK, your data may be transferred to and processed in other jurisdictions, including the United States.
We take appropriate safeguards — such as EU Standard Contractual Clauses (SCCs) — to protect your data in accordance with GDPR requirements.
6. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Improve site functionality and user experience
- Analyze traffic and usage patterns
- Measure ad performance and retarget visitors
You can control cookie preferences via your browser settings or cookie consent banner.
For more details, see our Cookie Policy.
7. Email Marketing and Communications
By providing your email address, you consent to receiving communications from us.
You can opt out at any time by clicking “Unsubscribe” in our emails or contacting us directly.
We comply with CAN-SPAM and other applicable laws governing email communications.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
Under GDPR (EU/UK)
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
Under CCPA/CPRA (California)
- Know what personal information we collect, use, or disclose
- Request deletion of your data
- Opt out of the sale or sharing of personal information
- Non-discrimination for exercising your privacy rights
To exercise your rights, contact us at caspian@theclientmap.com with the subject line “Privacy Request.”
We will verify your identity before processing any request.
9. Data Security
We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
However, no online transmission is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our Site is not directed toward children under 16, and we do not knowingly collect personal data from them. If we become aware that a child’s information has been collected, we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy periodically. We encourage you to review this page regularly to stay informed.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us:
Email: caspian@theclientmap.com
Website: www.theclientmap.com
If you are located in the EU or UK, you may also contact your local data protection authority.